Home first and foremost or business, is the most important asset for the person with great financial and emotional value, so their protection from any incident, with the most effective security solutions is imperative and immediate.

Many times before buying a product, we have consulted a close person, either from our relatives or from our friendly environment. However, when time comes  and the need to buy an alarm system, we must pay attention to the following parameters:

  • How experienced and specialized the company’s staff is
  • Is their website professional?
  • What are the testimonies of others about their experiences
  • Do they share professional knowledge and give advice through their website?
  • Is the company active on social media creating positive relationships with customers?

The range of products:                                                                                                                                  An excellent indicator of a company’s value is its product range. From professional cameras to alarms, we need to keep in mind that customer needs vary. Some of the products you should pay attention to are:

  • Closed circuit television
  • Alarms of any type (wired / wireless / hybrid)
  • Biometric access control systems
  • Great variety in cameras (PTZ, Dome, Bullet, night vision, etc.)
  • Perimeteric protection systems
  • CCTV
  • Solutions, applications and systems for remote monitoring of the home or business
  • Cooperation-communication with KLS


Customer service and response time

A feature of a reputable company is the level of service it offers. Can they communicate 24 hours a day, seven days a week? Are there many contact ways, such as SMS, email and an exclusive phone number? What is the waiting time during the call? Regular maintenance and support are other concerns. If you find that there is a bug in your system or if you need an upgrade due to a new extension in your home, technicians should always be there regardless of the time of day (eg holiday). Finally, response time is just as important. Assuming an alarm is triggered, how long will it take for them to contact you and what is the average time before security personnel arrive at your home or office? Seconds play an important role here.

Quality price comparison

We must keep in mind that the lowest bid may not always be the best option. You should compare at least three different companies to determine the average price and then weigh your options before purchasing the equipment. It is also wise to assess whether emergency services, maintenance and upgrades are included in the pricing package.

The final decision

In fact, there is no one criterion that should prevail over the other. All of these factors must be weighed together. Knowing some factors will enable you to make the best decisions at the right time. Choosing an experienced company that provides professional security systems requires time, prudence and objectivity.